These terms are an agreement between you and Solo Platform Inc. (“Solo”, “we”, “us”) covering your use of thesolo.ai, app.thesolo.ai, and the Solo service (together, the “Service”). By creating an account or using the Service, you agree to them. If you are agreeing on behalf of a company, you confirm you have authority to bind it.
1. What Solo does
Solo helps you build and operate a software business. It scaffolds an application, deploys it to infrastructure you control, and then carries out ongoing operational work on your behalf — which may include creating and managing advertising campaigns in accounts you connect. Much of this work is performed by automated agents acting on instructions and approvals you provide.
2. Your account
- You must be at least 16 years old and able to enter a binding contract.
- You are responsible for the accuracy of your account details and for all activity under your account.
- Keep your credentials secure and tell us promptly at team@thesolo.ai if you suspect unauthorised access.
3. Automated actions and your responsibility
Solo acts on your behalf. Actions it takes in your connected accounts — including advertising spend — are your responsibility, and you remain the account holder with the provider.
You decide which accounts to connect, set the limits Solo operates within, and approve actions where Solo asks for approval. You are responsible for reviewing those requests before approving them. Solo requests explicit approval before a campaign begins spending, but once approved, campaign spend is billed to you directly by the advertising provider, not by Solo.
Automated systems can make mistakes. You are responsible for monitoring the accounts you connect and for setting budgets and limits appropriate to your risk tolerance.
4. Connected third-party services
The Service integrates with third-party providers such as Google Ads, GitHub, Stripe and Amazon Web Services. Your use of those services is governed by their own terms, and you must comply with them — including, where applicable, the Google APIs Terms of Service and Google Ads policies. We are not responsible for third-party services, their availability, or their acts and omissions. You may disconnect any integration at any time.
5. Acceptable use
You may not use the Service to:
- Break the law, or infringe anyone's intellectual property or privacy rights.
- Send spam, run deceptive advertising, or misrepresent who you are.
- Access accounts or data you are not authorised to access.
- Interfere with, overload, probe or reverse-engineer the Service, or circumvent its limits and security controls.
- Resell or provide the Service to third parties except as we agree in writing.
6. Your content and your code
You keep ownership of everything you put into Solo and everything Solo produces for you, including application code, business content and data. You grant us a limited licence to host, process and transmit that material solely to operate and improve the Service for you.
We claim no ownership over the businesses you build with Solo. Where Solo generates code for you, that code is yours, and you may take it with you.
7. Our intellectual property
The Service itself — including the platform, its software, design and trademarks — remains ours. These terms grant you a limited, non-exclusive, non-transferable right to use the Service while your account is in good standing, and nothing more.
8. Fees and billing
Paid plans and credit purchases are billed through Stripe on the terms shown at the point of purchase. Fees are stated exclusive of taxes, which you are responsible for. Subscriptions renew automatically until cancelled; you may cancel at any time and the cancellation takes effect at the end of the current billing period. Except where required by law, fees already paid are non-refundable.
Charges incurred with third parties — advertising spend, cloud hosting, model providers billed to your own keys — are separate from Solo's fees and are your responsibility.
9. Beta and changing features
Parts of the Service are early-stage and may be labelled beta, preview or experimental. They are provided as-is, may change or be withdrawn, and should not be relied on for critical operations. We may modify or discontinue features; where a change is material and adverse, we will give reasonable notice.
10. Suspension and termination
You may stop using the Service and delete your account at any time. We may suspend or terminate your access if you breach these terms, if your use creates risk or legal exposure for us or others, or if required by law — with notice where practical. On termination, your right to use the Service ends; sections 6, 7, 11, 12 and 14 survive.
11. Disclaimers
The Service is provided “as is” and “as available”. To the fullest extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or that automated actions will produce any particular commercial result. Nothing in the Service is legal, tax, accounting or investment advice.
12. Limitation of liability
To the fullest extent permitted by law, neither party is liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue, data or goodwill. Our total aggregate liability arising out of or relating to these terms is limited to the greater of (a) the amounts you paid us for the Service in the twelve months before the event giving rise to the claim, or (b) one hundred US dollars. These limits do not apply to liability that cannot be excluded by law.
13. Indemnity
You agree to indemnify and hold Solo harmless from claims, damages and reasonable costs arising from your use of the Service, your content, or your breach of these terms or of a third-party provider's terms.
14. Governing law and disputes
These terms are governed by the laws of the State of Delaware, United States, without regard to its conflict-of-laws rules. The state and federal courts located in Delaware have exclusive jurisdiction, and both parties consent to venue there. If any provision is held unenforceable, the rest remains in effect.
15. Changes to these terms
We may update these terms as the Service evolves. We will revise the “last updated” date and, for material changes, give notice by email or in the application before they take effect. Continuing to use the Service after a change takes effect means you accept the revised terms.
16. Contact
Solo Platform Inc.
Email: team@thesolo.ai